client
services
TelXtra
provides a range of client services:
- Single
Point of Contact for all Directories and Publishers
-
On-line with all Yellow Pages Publishers in the United States
and Canada
-
Strong Personal Communications with all levels of Client's Distribution
to provide a better understanding of our Client's Program
-
Copy, Design and Preparation of all Yellow Pages items
-
Complete Program Analysis based on Marketing Data and Competitive
Activity
-
Publisher Special Offer Incentive Program
-
Cost Efficient Recommendations
-
Directory Closings and Informational Packets are mailed approximately
90 days prior to the close date to eliminate last minute deadlines
-
Follow-up phone calls are made to review material and explain
Publisher Special Offer Incentives which are benefits to our Clients
-
Transmit orders direct to Publisher
-
Continual updates of all listings name, address, phone number
and status changes
-
Help establish Client listing name with local telephone company
business office
-
Handling of all inquires or changes requested by the Directory
Publisher
-
Verification of all placed orders for publication
-
Check all published items for accuracy
-
Providing proof of publication for all Publisher items
-
Handling of all Billing Adjustments
-
One Billing Source with Flexible Billing
-
Customized Management Reports
|
|
